IO Phone - MMS Text Messaging

IO Phone supports MMS (Multimedia Messaging Service) text messaging as well as SMS (Short Message Service).

Receiving

When receiving an MMS message, the data will be shown as a thumbnail inline in the threaded message view in the text log and the alert email. It will also be collected as an attachment that you can download in the text log.  


Sending

Initiating an MMS from the software.

One or more files can be attached to a Text Message (MMS) via Phone Bar (or Pop-out Window) by clicking the Attach button located to the far right of the Text Message box:

The selected file(s) will appear underneath the Text Message box (e.g.  logo.png

video.mp4

, etc). All standard file types are supported.


Attachments

At this time, it's suggested you keep the file sizes down by potentially compressing them, and, if sending multiple at once that could reach the limit, consider sending the attachments individually instead of all together. Here are the size limits for the major US carriers:

Carrier Long Code Short Code Toll-Free
AT&T 1 MB 1 MB 525 KB
Verizon 1.7 MB 1.2 MB 525 KB
T-Mobile & Sprint 3 MB 1 MB 525 KB
US Cellular 500 KB 500 KB 525 KB



Replying to Text Email

If you desire to send an MMS message (attach an image or file), you must do so by replying to the alert email that was sent to you and attaching that content to the email. We will process the email and send it as an MMS message.  

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