If you want to track items by serial number, you will enter that number on the rental item. For example, if you have 2 of the same item, you would set them up as follows:
- Create one item with its serial number entered through Inventory.
- Edit it (Advanced Settings), modify the serial number, and click Save as Copy.
For the example provided above, the Boo 6-in-One Combo is listed twice with its serial number after its name, separated by a comma. Each one is set to 1 quantity, which means you have a total of 2 Boo 6-in-One Combos.
On the customer quote page, the Joust will be listed as if they are the same item with 2 quantity available. Items with the same name get grouped together.
Another scenario where you may want to have two items with the same name, is if you own 1 Bounce House and often borrow, or rent a second one from a friend. The item listed first on the Rental Inventory page will always be chosen first (if it is available). This priority can be adjusted by setting the Rental Order (Settings -> Display Order).