It is very important that you enter the Outgoing Email settings correctly and test that they are working for emails to properly send from your email server through InflatableOffice/EventOffice. Without your email server settings IO will replicate your company email and send the email through our email server. This can cause your emails to bounce, deliver slowly, or you might get an error message that it cannot be sent at all.
You'll need to enter your email server settings as if you were setting up your email account on a new computer making sure the port numbers and server names are accurate. Once you have entered your email settings you can click the Test Login button which will send an email in the backend using the server settings you entered. If the email is delivered properly it will say Success and if it is not then it will give you an error message which we can use to see what is wrong with your server settings.
Something to consider when using a free email from Gmail, Yahoo, and other providers is that they limit the number of email you can send during an hour/day. They do this to limit spam, but it can prevent you from quickly sending out newsletters in InflatableOffice/EventOffice. We allow you to set a send rate so that you can still send newsletters through them, but it will slow the sending of your newsletter. When you use InflatableOffice/EventOffice for hosting your website, we can provide you with email from your domain that does not have this limitation.
Incoming Email settings are not available unless you have subscribed to our CRM module. When you enter them for your company email here and your workers emails in the workers area, we will import your emails and match them to your customers. It enables us to accurately determine when you last contacted a customer or when they last contact you, which is really important for creating automatic followups or seeing what customer is a hot lead for you.
How to setup your Yahoo email: