Google (and Yahoo) have made new requirements recently to for sending emails to their customers. In short, you need to configure SPF, DKIM, one-click unsubscribe, and maintain a SPAM complaint rate below 0.3% of sent messages. Our software handles the unsubscribes for you, and to keep spam rates low, just ensure your newsletters are something people would want. See below for the SPF and DKIM needs.
If you are paying for email from us ($5/mo per mailbox) we will make sure this is all setup for you (signup for email under email mailbox on left). If not, or you want to test these items yourself, see below:
1. Go to https://rental.software/account/#/settings/prefere...
2. Verify you have a custom SMTP email server setup
3. Use the Test buttons (login,. Login help SPF help DKIM help
4. further testing: go to a lead, prepare email to send, go to mail-tester.com copy the email address, and use it in our software to replace the customer email address and send, then go back to the mail-tester site to review the results
Using Google for your Company Email?
If you are sending from a GMail, or GSuite email account through our software, you must use the 'Grant Gmail Permission' option. For newsletters, you'll want to mark 'Use SMTP for newsletters' and set the Send Rate to around 20 per hour (to stay under 500/day)
Using Outlook, MSN, or Live for your Company Email?
You must use the 'Grant Outlook Permission' option. For newsletters, you'll want to mark 'Use SMTP for newsletters' and set the Send Rate to around 150 (should be under 200).
Using Yahoo, hotmail, or AOL for your Company Email?
You'll need to switch to a better email provider ASAP. You can signup with us or you'll also get great delivery from using GSuite or Outlook (you'll need a paid email account).