To enable receiving alerts to you or your workers, you can go to Settings --> Alerts Center to configure these. The system will send emails to the specified address when an event occurs, such as when a customer books online or makes a payment. You can also activate it to email the sales rep that has been assigned to that particular event. To assign sales reps, you need the workers module enabled. The company email will NOT get alerted if you're sending the alerts to the defined email address. To have an alert go to more than one email address, just separate by commas. The alerts cannot be customized, however, you do have the ability to turn them on/off at any time. To turn them on/off, go to Settings --> Alerts Center, select on the Alert you want on/off and select/deselect "Active" as pictured below.