Workers App - Notifications Tab

Review Notifications in the Workers App

The Notifications screen keeps a history of alerts available to your worker account. Use it to find missed notifications, review unread alerts, and open related information.


Prerequisites

  • Access to the Workers App.
  • An active worker account.
  • You must be signed in to your worker account.

Open and Review Notifications

  1. Open the Workers App.

    From the app dashboard, select the Notifications bell (🔔) in the top right corner.
     

    From the app menu, select Notifications.

  2. Review the 25 most recent notifications displayed on the screen.
  3. To view older notifications, select Load more. Additional notifications are added without removing those already displayed.
  4. Use All or Unread to filter the list:
    • All: Displays your available notification history.
    • Unread: Displays notifications that have not been marked as read.
  5. Select a notification to open its related screen or record when a destination is available. For example, an alert may open its associated packing list.
  6. Mark an individual notification as read, or select the option to mark all notifications as read.
  7. Refresh the Notifications screen to check for newly available alerts.

Note: Marking a notification as read removes it from the Unread view but does not remove it from your notification history.


Feature Options & Parameters

Option Function
All Shows your available read and unread notification history.
Unread Shows only notifications that still need to be marked as read.
Load more Adds older notifications to the current list. The screen initially displays the 25 most recent notifications.
Mark as read Marks one notification as read while keeping it in the notification history.
Mark all as read Marks all currently unread notifications as read.
Refresh Updates the screen with any newly available notifications.
Select a notification Opens the related screen or record when the notification has an available destination.

Use Cases

  • Review a missed alert: Open Notifications when a push notification was dismissed, disabled, or not seen.
  • Check pending items: Use the Unread filter before beginning time-sensitive work.

Troubleshooting & FAQs

Q: Why do I not see a recent notification?
A: 
Refresh the Notifications screen. Confirm that you are signed in to the correct worker account.

Q: How do I find older notifications?
A: Select Load more. The screen initially displays the 25 most recent notifications.

Q: Why did a notification disappear from the Unread view?
A: The notification was marked as read. Switch to All to find it in your notification history.

Q: Does marking a notification as read delete it?
A: No. It remains available under All but is no longer displayed under Unread.

Q: Can I review alerts if I missed the push notification?
A: Yes. Open the Notifications screen to review alerts available to your worker account. Check this screen regularly if device push notifications are disabled or were not seen.


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