🚀 Thinking About Switching? Here’s How to Get Started Right Now
We get it—you’re ready to switch and want to move fast. But before you dive in, take a deep breath because we want to make sure this transition is smooth and successful for you. Here’s what to do next:
1 Create Your Free Account (No Card Required!)
• Head here and create your account for free (or fill out the form above)use—no credit card needed. If you already have an account, just login!
• The moment you sign up, our team is notified, and we’ll reach out ASAP to guide you in the right direction.
2 Start Thinking About Your Website
• Do you already have a website? Decide whether you want to:
✅ Work with your existing developer to rebuild it.
✅ Use one of our free website templates.
✅ Choose from our paid website packages for a fully customized experience.
• A temporary website is automatically generated for you when you sign up—don’t worry! It’s just a starting point, and you can change or rebuild it however you want.
3 Get a Head Start in Your Account
Once you’re in, you’ll see a green “Get Started” button
—click it! This will guide you through:
✅ Generating a website template if needed.
✅ Starting the data import process (don’t stress—there’s a guide for this!).
✅ Exploring basic setup tasks to get familiar with the system.
4 Our Team Will Reach Out
• With the huge influx of ERS users, our sales team is trying to keep up, but don’t worry—we’ll still connect with you as soon as possible.
• In the meantime, the fastest way to move forward is by following the quick start tasks in your account.
5 You’ll Get Paired with Our Customer Success Team
• Once things are moving, we’ll set you up with our customer success team to ensure a smooth onboarding.
• The more you explore and start setting up in advance, the faster and easier your transition will be!
📌 Frequently Asked Questions (FAQ) – Transitioning from ERS to InflatableOffice
Table of Contents
- Q: How quickly can I make the transition from ERS?
- Q: Will I lose all my customer data, inventory, and past events?
- Q: What should I be aware of before leaving ERS?
- Q: Can I keep my existing website?
- Q: Can I use ERS Pay with InflatableOffice?
- Q: Can I use HighLevel with InflatableOffice?
- Q: How much does this all cost?
- Q: What constitutes an “item” in the per-item pricing plan?
- Q: Why aren’t you as cheap as BCN?
- Q: Do you have a mobile app?
- Q: How do I know I can trust InflatableOffice?
- Q: What is your customer support like?
Q: How quickly can I make the transition from ERS?
A: We can help you migrate from ERS at any pace you choose. However, launching with a system you don’t fully understand can cause unnecessary headaches. It’s best to complete your setup and training first for a smooth transition. The timeline depends on your account size, but your dedicated account manager will put you on the fastest track possible. It’s really just a matter of how soon you are comfortable launching your new site.
Q: Will I lose all my customer data, inventory, and past events?
A: No! We have a comprehensive migration process that allows us to access your ERS account and import all of your customers, inventory items, and past and present events. This will save you hours of data entry. That said, some cleanup is required. For example, we can only import a daily price for items, so our setup team will assist you in tweaking your inventory and optimizing your pricing for a smoother transition.
Q: What should I be aware of before leaving ERS?
A: If you’ve been using ERS for a while, you’re probably comfortable with it. Any transition requires time and effort, and we won’t sugarcoat that. But here’s the good news:
✅ We provide specialized tools and accommodations to simplify the transition.
✅ We’ll help you save time with automated migration support.
✅ Our team will guide you every step of the way. At the end of the day, this is a process—but you shouldn’t have to go through it again. If you’re switching because of ERS’s pricing or limitations, our goal is to make InflatableOffice your permanent home. 💡 Here’s to never having to switch again! 🎉
Q: Can I keep my existing website?
A: You can keep your web address (URL), but ERS uses a proprietary website builder that is not compatible with our shopping cart or plug-ins. While you will need to transition away from the ERS site, you can easily rebuild your website to look exactly the same—or even better using WordPress, the world’s most popular and flexible platform.
✅ We offer free templates and paid web development packages.
✅ You can hire any WordPress developer or use trusted agencies in the industry to help with setup.
✅ Using WordPress ensures you aren’t locked into a single provider for future growth.
Q: Can I use ERS Pay with InflatableOffice?
A: No. ERS Pay is exclusive to ERS. However, InflatableOffice supports more payment processors than any other software in the industry. 🔗 [Insert link to payment processing page] You are free to choose any payment provider that works best for you and switch providers at any time. Our list of supported processors continues to grow as we seek new partnerships.
Q: Can I use HighLevel with InflatableOffice?
A: Yes! While we do not sell HighLevel accounts directly, you can sign up for your own HighLevel account and integrate it seamlessly with InflatableOffice. Alternatively, you can work with a known HighLevel provider in the industry to help set it up for you. Additionally, we are the only rental software in the industry that offers a built-in phone system to handle all of your business’s phone calls and text messages—all from the same number your customers already use.
Q: How much does this all cost?
A: Our pricing is transparent and scalable. Unlike competitors who offer a flat rate regardless of business size, we understand that larger businesses require more support and resources. We offer two types of plans, with most users choosing the per-item plan. Check it out here! 🔗 https://inflatableoffice.com/pricing/
Q: What constitutes an “item” in the per-item pricing plan?
A: In our per-item plan: - All items count, regardless of price (unlike ERS, which excludes items under $65). - Multiples of the same item do not count separately. Example: If you own 500 white folding chairs, that counts as one item because customers don’t care which specific chair they receive. - Accessories do not count as separate items. Example: Snow cone flavoring, extra servings of popcorn, banners, or add-ons are NOT counted. - Staffing does not count as an item. - Modular inventory (e.g., multi-piece obstacle courses) can be listed as separate items if they have unique configurations.
Q: Why aren’t you as cheap as BCN?
A: We will never be as cheap as BCN. And that’s intentional. BCN offers a basic flat-rate system with more minimal selection features and a proprietary web hosting service. That’s fine if you just want an online booking tool with a cookie-cutter website. But InflatableOffice is built for businesses that want:
✅ Advanced features like automated texting, phone solutions, and custom workflows.
✅ A scalable system that grows with your company—whether you’re just starting out or running a nationwide franchise.
✅ Complete control over your website, branding, and business processes.
✅ More than just online booking—we help you run your entire business.
💡We do offer plans starting as low as $39/month, but certain premium features—like our built-in I/O Phone System—naturally come at a higher cost due to their proprietary technology and automation capabilities. At the end of the day, no two rental businesses are exactly alike. If you’re looking for more than just the basics, we encourage you to book a demo and compare all aspects of the software before making your decision. Choosing the right software now can prevent another painful switch down the road.
Q: Do you have a mobile app?
A: Yes! While our full software is available via a mobile-responsive website, we also have a dedicated mobile app designed for on-the-go use. The app is optimized for field workers, warehouse staff, and event setup crews. 📌 The mobile app helps with: ✔ Managing deliveries & pickups ✔ Checking items into maintenance ✔ Tracking payroll with a built-in time clock
Q: How do I know I can trust InflatableOffice?
A: InflatableOffice has been in the event rental industry for over 17 years and is still independently owned.
✅ We started as an event rental company ourselves and built the software to fill a real gap in the market.
✅ We have no corporate overlords, card processing agendas, or private investors influencing our decisions.
✅ Our mission is to provide a reliable, customizable, and scalable solution for businesses of all sizes—from startups to nationwide franchises.
Q: What is your customer support like?
A: Our support team is available via multiple channels, ensuring you always have access to help when you need it.
📞 Phone Support
📩 Email & Chat Support
📱 Text Messaging
💬 Active Facebook Groups (run by both our team & experienced users!)
We operate from 9 AM to 5 PM EST, with an after-hours monitor for urgent issues like outages, login problems, or website failures. We understand the event rental industry doesn’t stop on weekends or nights, so we closely monitor all performance metrics to ensure a reliable service experience.