API – Transaction Charges
An API (Application Programming Interface) allows one program to communicate with another. Each time data is sent or received through the API, it’s called an API transaction.
What’s Included (No Extra Charges)
All standard use of our software and the WordPress plugin — such as updating inventory, managing categories, and processing online orders — is part of the normal operation of your site and does not create billable API transactions. These actions are included with your plan.
What’s Billable (Manual API Usage)
API charges only apply when you or someone on your team manually creates and uses an API key to connect other systems or tools to your account.
You can view and manage your API keys here:
Anything connected through an API key on that page represents manual API activity, and any transactions that occur through those connections are counted toward your monthly total.
Common examples include:
- Setting up an API key for EventHawk to send or receive data.
- Using Zapier automations that interact with your account via API.
- Creating your own custom integration or app that communicates with our system.
Essentially, if it’s something you’ve connected or automated using an API key from that page, it will generate billable API transactions.
Pricing Structure
- The first 500 transactions per month are included for free with your WordPress/API add-on.
- The next 3,000 transactions are billed at $0.01 per transaction.
- Any additional transactions beyond that are billed at $0.001 per transaction.
You’ll see these reflected on your invoice as:
“API Charges = $X.XX”
You can review and track all usage directly through your API Keys page. Each key listed there represents a potential source of transactions, and you can use that page to monitor, edit, or disable keys as needed.