Growing your business means choosing the right software that allows you to scale. The software is a great start, yet you will need more than just tools to keep your rentals flowing efficiently. To get the best results, you also need the right merchant processor.
Your merchant processor handles your payments for your rental event business, allowing you to accept major credit cards and online payments securely. Many factors come into play when selecting the right one, but it’s worth exploring the good options that integrate directly with our software.
Compatibility
If you are simplifying your business tools, you are most likely using an event rental software to manage your inventory, invoicing, and payments. Choosing the right merchant gateway ensures payments sync seamlessly into our software. We currently recommend and integrate directly with Global Payments and Fiserv, which both allow you to safely save any payment method, process refunds within our software, and handle future charges with stored card tokens.
Other compatible options are available for those who use PayPal , or Square. Find a full list of supported gateways here
Cost
Cost is an important factor to consider when choosing a payment processor since fees can add up for your budget. Going into the relationship informed helps you maximize profits. The processing fee varies by merchant.
For example, Global Payments and Fiserv offer the lowest average rates around 2.5 -- 2.75% per transaction after all fees, depending on the card types and volume. To calculate your monthly effective rate, take your monthly processor fees and divide them by the total processed. Then multiply by 100. With both Global Payments and Fiserv there are no additional surprise monthly fees added to your bill for any reason, and both support online and in-person payments through our software. Additionally with Fiserv, there is no “rate creep,” ensuring that your negotiated rates do not change. The only additional fees or rate increases are those imposed by the card brands that pass through to you.
If you need hardware for in-person payments, both processors also support card readers and contactless payments.
Credibility
Keeping your customers’ information secure starts by earning their trust on your website. On this first step, reducing payment friction helps you close more orders by capturing payment faster. Both Global Payments and Fiserv follow strict PCI compliance and use tokenized payment methods to ensure customer data stays secure.
They also allow you to store and recharge cards for repeat customers, refunds, or deposits directly through IO without re-entering payment details.
Why We Recommend Global Payments and Fiserv
✅ All major cards are accepted Both Global Payments and Fiserv allow your business to accept Visa, Mastercard, American Express, and Discover cards with secure tokenization.
↩ Refund through IO Process refunds directly through IO without logging into a separate portal. Refunds automatically sync to the customer’s transaction history.
🏦 Online bank drafts from checking accounts are accepted Accept ACH or eCheck payments easily, helping you reduce processing fees for high-ticket rentals and repeat customers.
🔁 Recharge saved cards through IO Securely store and recharge customer cards on file for deposits, balances, or repeat orders—no need to re-enter payment information.
📱 Swipe credit cards on your phone with a card reader Support for in-person payments using compatible card readers, perfect for event days, on-site rentals, and mobile setups.
🚫 No extra gateway or setup fees Both Global Payments and Fiserv integrate directly with IO—no added gateway costs, setup fees, or third-party logins required.
No matter which you choose, we recommend exploring all of your options.
If you’d like to use Global Payments or Fiserv, we can help you get started.