Custom rules allow you to set temporary or permanent rules based on the "from" number or customer that is calling and direct them to the employee in your company that should be fielding the call. If you are expecting a call, you can set a custom rule to expire in the next hour that will direct them to you. Or you can go to our IO Phone Setup Guide or view all IO Phone help docs that will show you how to use certain features as well.
Related Articles
- IO Phone Numbers
- IO Phone Call Logs
- IO Phone Text Log
- IO Phone Voicemail Boxes
- IO Phone Custom Rules
- IO Phone Extensions
- IO Phone Recordings
- IO Phone Groups
- IO Phone Ring Schedules
- Setting up Your IO Phone
- IO Phone Transfers
- IO Phone Using the Hold Feature
- IO Phone Do Not Disturb
- IO Phone Bar
- IO Phone Spam
- IO Phone Statistics
- IO Phone Timeouts
- IO Phone: Text Message Templates
- IO Phone: Known Bugs
- Ring Schedule to Call Delivery Driver
- IO Phone Billing
- IO Phone Worker Numbers
- IO Phone Dialer
- IO Phone Alerts
- IO Phone Using Emojis
- IO Phone: Texting Multiple Numbers
- IO Phone: MMS Text Messaging
- IO Phone - Pricing
- IO Phone Texting Campaign Registry
- IO Phone Texting Delivery
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Author
Tim B.