Release- 2026-07-07

Joel A. shared this announcement 4 days ago

Release    — 2026-07-07

Features

  • Add-ons: Affiliate settings no longer require Promo End, making it easier to save and approve changes.
  • Add-ons: Add-on payments now support fee splits, monthly payouts, and refund adjustments.
  • Add-ons: You can now flag add-ons that need integration help so the IO team is notified.
  • Add-ons: Add-on inventory names now use a consistent username_add-on format for smoother renewals.
  • Add-ons: Find promotional and graphics assets more easily from the Marketing Tools and Add-on pages.
  • Add-ons: You can now upload up to 8 photos for add-ons, making it easier to create richer listings.
  • AI / Chat: Single-record template lookups now automatically respect account and location filters.
  • AI / Chat: AI Chatbot now better matches your site branding with improved colors, fonts, and dark mode support.
  • AI / Chat: Introduced the new AI Chatbot for a smoother, more reliable chat experience.
  • AI / Chat: Easily view and switch between chatbot conversations in one place.
  • AI / Chat: AI Chatbot now understands the current page to provide more relevant help.
  • AI / Chat: Entity pages now offer suggested prompts to make using MCP tools easier.
  • AI / Chat: Task-related requests now require approval, helping teams review work before it moves forward.
  • AI / Chat: AI Chatbot approvals and searches now work more reliably without session errors.
  • AI / Chat: See clearer progress updates and stop AI chatbot tasks anytime.
  • AI / Chat: Chatbot windows now support easier closing, dragging, and resizing.
  • AI / Chat: Browse, search, and create filters and reports for all entity types.
  • AI / Chat: Filters and reports now use focused tools, making actions clearer and more reliable.
  • Automations / Emails: Automation logs now show which leads were updated by each automation.
  • Automations / Emails: Improved email deliverability to reduce bounced messages.
  • Automations / Emails: Text automations can now also send messages to onsite contacts on a lead.
  • Automations / Emails: The Partners page is now visible in Settings without needing to search.
  • Automations / Emails: Gmail IMAP polling now recovers from transient auth issues, keeping mail import running reliably.
  • Automations / Emails: Updated the FO template account with the correct brand tag and white-label theme.
  • Automations / Emails: Email Center filters now work more flexibly to show more relevant emails.
  • Automations / Emails: Manage third-party access from a unified Partners page for easier, secure account provisioning.
  • Billing: Fixed incorrect billing for deleted IO phone numbers.
  • Billing: Adding modules or locations no longer changes your plan expiration date.
  • Checkout / Cart: Customers can now complete cart checkout without being blocked by the event type dropdown.
  • Checkout / Cart: Cart end times now stay visible when adding items, so items no longer appear unavailable.
  • Checkout / Cart: Unavailable items can no longer be added to cart, helping ensure checkout only shows available rentals.
  • Customers / Organizations / CRM: Organization reports now show each user's active rentals to help spot accounts over their limit.
  • Delivery / Routing: Improved delivery planner logging for easier troubleshooting.
  • Delivery / Routing: Compact Pickup view collapses overlapping blocks to reduce scrolling and show truck rows sooner.
  • Delivery / Routing: Fixed print options to display consistently from Delivery Planner and Leads pages.
  • Delivery / Routing: Address blocks now update travel times correctly in the delivery planner and printed directions.
  • Delivery / Routing: Delivery Planner now lets you toggle linked block movement on or off, with independent movement as the default.
  • Delivery / Routing: Delivery Planner drag is smoother and more responsive with dense block layouts.
  • Documents / Templates: Signed contracts now show credit card processing fees after payment for clearer totals.
  • Documents / Templates: Purchase orders now show a Sent status in the PO section once they’ve been sent to the vendor.
  • Documents / Templates: You can now save document center template edits without closing the editor.
  • Documents / Templates: Display 'Sent' status in PO section of a lead.
  • Documents / Templates: You can now download signed waiver lists for easy sharing with clients.
  • Documents / Templates: Text and email templates now support attachments, making it easier to send images and files.
  • Elementor / Page Design: Product descriptions now preserve custom HTML formatting after saving.
  • Email: Lead alert emails are now more reliably delivered so you don’t miss quote, payment, or contract updates.
  • Filters / Reports / Dashboards: Weekly email alerts help you catch unprinted contracted or confirmed events before they’re missed.
  • Filters / Reports / Dashboards: The ability to share multiple filters with workers without having to go into each individual filter.
  • Filters / Reports / Dashboards: Allowing users to drilldown from a lead, customer, or worker widget row
  • Filters / Reports / Dashboards: Added a truck filter to distinguish delivery vehicles from return vehicles.
  • Filters / Reports / Dashboards: You can now share multiple filters with selected workers at once.
  • Filters / Reports / Dashboards: Clicking Count now opens the full list of quotes, making it easier to review opportunities.
  • Integrations / API: Improved Fiserv applications with clearer risk insights and fewer required details.
  • Integrations / API: FedEx shipping rates now stay available with the latest integration.
  • Integrations / API: Improved Fiserv payment compatibility for ACH and non-ACH transactions.
  • Integrations / API: Choose your primary delivery timeline quickly with a new dropdown, while keeping detailed breakdowns below.
  • Integrations / API: Manage multiple merchant applications under one customer ID and login.
  • Integrations / API: Track apps pending internal review before they move to Fiserv.
  • Inventory: You can now set hourly rental costs to more accurately calculate lead profitability.
  • Inventory: Inventory conversions now show a confirmation so you know the change was saved.
  • Leads: Required accessories now apply only to new leads, avoiding extra balances on completed orders.
  • Leads: Wind alerts can now be sent multiple times throughout an event for better coverage.
  • Login / Access / Permissions: Users can now choose or auto-detect their language during registration for a smoother signup.
  • Other / Misc: Approving an affiliate or white label partner now automatically creates a lead and sends the contract email.
  • Other / Misc: Improved UserGuiding targeting with more account and payment details.
  • Other / Misc: You can now waive required deposits for specific customers or organizations.
  • Other / Misc: Improved account security to help prevent unauthorized use of worker partner logins.
  • Other / Misc: Added gift card balance and status variables for easier personalization.
  • Payments for Events: Pending payments now appear on customer accounts to help prevent overpaying the balance.
  • Phone / Texting: Text automations can now skip specific days, so messages won’t send when you’re closed.
  • Phone / Texting: Text notifications now reach the right workers, and tapping alerts opens the message.
  • Phone / Texting: Replies to email alerts now send as text messages reliably.
  • Phone / Texting: You can now disable call recording beeps and wait notices for a smoother caller experience.
  • Phone / Texting: Monthly IO Phone tax reporting for non-billed accounts now runs automatically.
  • Phone / Texting: “Only” notifications now always alert the assigned worker and the text log page loads faster.
  • Plugins / Integrations / Sync: Google Reviews widget now displays your latest reviews and accurate total review count.
  • Plugins / Integrations / Sync: You now get a warning before editing io-generated pages in Elementor to help avoid issues.
  • Plugins / Integrations / Sync: Newly added categories now appear on sites more reliably and without long sync delays.
  • Pricing Display: Updated overnight pricing labels to clearly show “Anything After 6pm OR Overnight.”
  • Subscription: See your personalized annual savings compared with Square and explore a better flat-rate plan.
  • Subscription: Added smarter add-card protections to reduce card-testing and improve subscription security.
  • Workers: Text push notifications now match the web experience and open the message in the app when tapped.
  • Workers: Added a call button in Workers app events for quick dialing or texting the main contact.
  • Workers: Improved the Worker app’s look and feel for a cleaner, more polished experience.
  • Workers: Phone numbers now include labels, and text threads show the sender number for easier identification.
  • Workers: Reduced retry error messages when resuming the app.
  • Workers: Tray notifications now clear automatically when you view Recent or Message Log.
  • Workers: Worker App users can now set a default IO Phone number for outbound calls.
  • Workers: Workers app now lets you switch between a client's phone numbers when multiple are available.
  • Workers: Worker app now shows all event-related notes, including delivery, venue, customer, and event notes.
  • Workers: Workers App maintenance now supports new availability options and clearer date selection.
  • Workers: Calendar view now shows the day of week before each date and displays the full month.
  • Workers: Workers can now copy text messages from the text log to the clipboard.
  • WP Plugin: Accessory images are no longer shown with item photos, keeping product galleries clear.
  • WP Plugin: Accessory descriptions now appear with package options to help customers choose the right quantity.
  • WP Plugin: Category pages now sort items by availability for the selected date, showing available items first.
  • WP Plugin: Add warning modal before editing auto-generated pages in Elementor
  • WP Plugin: Relevant badges and banners now appear automatically on category and rental pages.
  • WP Plugin: Item pages now show badges and banners for availability, popularity, and special features.
  • WP Sync: Clear error messages now explain when items exceed your plan, reducing quote and support confusion.
  • Bug Fixes

  • Add-ons: Partner brand logos and favicons now display correctly in account pages.
  • Add-ons: Partners now includes an audit log section and more reliable sidebar links.
  • AI / Chat: AI Chatbot now handles follow-up clarification responses correctly when searching for email templates.
  • AI / Chat: AI chat now respects access permissions, preventing unauthorized tool actions.
  • AI / Chat: Chat now responds more appropriately and shows clear errors when a request fails.
  • Automations / Emails: SMS automations now send on schedule without needing lead interaction.
  • Automations / Emails: Fixed an issue where CC recipients could carry over to the next email.
  • Automations / Emails: Lead weather data becomes stale without direct user interaction with the lead.
  • Automations / Emails: Emails are now sent reliably, so your reminders, contracts, and notifications reach customers.
  • Calendar: Completed events now remain visible on Google Calendar for easier admin and logistics tracking.
  • Calendar: Calendar loads faster, making month and year views more responsive.
  • Calendar: Fixed cart date/time fields so bookings continue smoothly and customers can check out.
  • Checkout / Cart: Removed items from the cart no longer appear in quotes, keeping order requests accurate.
  • Checkout / Cart: Customers can now select cart end times that match store hours, up to 11pm.
  • Checkout / Cart: Fixed an issue that prevented adding items to cart on mobile and desktop.
  • Customers / Organizations / CRM: CRM organization to-do lists now display all items correctly.
  • Customers / Organizations / CRM: CRM alerts now respect your alert settings on mobile.
  • Customers / Organizations / CRM: CRM alerts can now be dismissed reliably, so old notifications clear as expected.
  • Customers / Organizations / CRM: CRM notes now appear on lead records again for easier viewing.
  • Customers / Organizations / CRM: Fixed CRM alert preferences navbar button not being respected on mobile view.
  • Customers / Organizations / CRM: Customer phone numbers now save correctly on internal profiles.
  • Customers / Organizations / CRM: Fixed statement and event calculations for Punch Bowl Social organizations.
  • Customers / Organizations / CRM: Organizations now stay separate by location, preventing contacts from appearing in the wrong account.
  • Delivery / Routing: Improved save popup readability in Delivery Planner for dark mode users.
  • Delivery / Routing: Customer pickup orders now appear together on one line in the new delivery planner.
  • Delivery / Routing: Delivery Planner Legacy now opens the map on your primary location for a smoother start.
  • Delivery / Routing: Vehicle packing lists now show only the relevant shifts.
  • Delivery / Routing: Fixed an issue where duplicate shifts could appear on the calendar after shift time changes.
  • Delivery / Routing: Routing planner now shows the correct schedule for shifts.
  • Delivery / Routing: Fixed an issue where leads could appear twice on packing lists.
  • Delivery / Routing: Fixed duplicate shifts appearing on routed stops in the delivery planner.
  • Delivery / Routing: Fixed an issue where delivery planner stops could scatter when selecting blocks.
  • Delivery / Routing: Shifts now display correctly on the route planner, making scheduled work easier to track.
  • Delivery / Routing: Address suggestions now map to the correct location on the map.
  • Delivery / Routing: Delivery Planner now defaults to the Saskatoon location when adding shifts.
  • Documents / Templates: You can now change the default packing list template as needed.
  • Documents / Templates: Worker accounts can now open Document Center and edit templates successfully.
  • Documents / Templates: Follow-up emails on leads are now easier to track and manage.
  • Documents / Templates: Fixed an issue where the Book This Event button was missing on some phones.
  • Documents / Templates: Fixed incorrect Account Statement invoices for SF Bay Area locations.
  • Documents / Templates: Invoice PDFs now display item images correctly.
  • Documents / Templates: Signed contracts now display correctly on leads.
  • Documents / Templates: Signed documents now keep their checkmarks when you reopen a lead.
  • Filters / Reports / Dashboards: Dashboard report downloads now export the correct data without extra rows.
  • Filters / Reports / Dashboards: Vendor tab on dashboard not updating signed POs in a preset report.
  • Filters / Reports / Dashboards: Rental Stats dashboard sales-rep filter hides valid reps
  • Filters / Reports / Dashboards: Preset table totals now show more accurate income by category.
  • Filters / Reports / Dashboards: Fixed CSV/Excel export for dashboard reports to exclude extra lead rows that weren't part of the original report results.
  • Filters / Reports / Dashboards: Fixes the empty Category: row that holds most of the revenue on the"Income by Category" dashboard preset (preset 32).
  • Filters / Reports / Dashboards: Improved search box responsiveness on the Orgs page.
  • Filters / Reports / Dashboards: Phone number search now finds leads even when formatting differs.
  • Filters / Reports / Dashboards: Inventory reports now show packing lists assigned to each unit and location.
  • Filters / Reports / Dashboards: Vendor dashboard now shows signed POs correctly in upcoming schedule reports.
  • Filters / Reports / Dashboards: Mixed filter groups now preserve AND logic, so combined WHERE/HAVING rules return correct results.
  • Filters / Reports / Dashboards: Admins can now view Rental Stats for all sales reps on the dashboard.
  • Integrations / API: Leads and related payments now export to QBO without errors.
  • Integrations / API: Leads with GST/HST now export to QuickBooks Online more reliably.
  • Integrations / API: Fixed QuickBooks Online sync errors caused by missing line item references.
  • Integrations / API: Improved QuickBooks invoice syncing across locations to reduce manual entry.
  • Integrations / API: Payments now import regardless of state/province capitalization.
  • Integrations / API: Resolved an issue that could prevent QuickBooks sync jobs from completing.
  • Integrations / API: Resolved an issue that could prevent certain IO payments from importing into QuickBooks.
  • Integrations / API: Fixed an issue where invoice line items could change during QuickBooks transfer.
  • Inventory: Fixed description formatting so sections display correctly in edited content.
  • Inventory: Over-limit rentals are now clearly flagged, so you can spot items excluded from pages, checkout, and leads.
  • Inventory: Inventory image sync now only allows WordPress-supported image types, preventing upload errors.
  • Inventory: Inventory updates now save reliably without database collation errors.
  • Inventory: Packing list edits now save correctly to items in Inventory Settings.
  • Leads: Deleted presets no longer show leads that were never deleted.
  • Leads: Selecting the wet version now keeps water amounts correct.
  • Leads: Inventory conflicts now prevent booking unavailable items, reducing accidental overbookings.
  • Leads: Hidden accessories now display on contracts when unhidden for a lead.
  • Leads: Address suggestions now preserve proper capitalization when selected.
  • Leads: Weather forecasts on leads now better match the customer’s local conditions.
  • Leads: Fixed deleted items from showing up in quote PDFs on mobile.
  • Leads: Improved CRM experience for faster, easier customer management.
  • Leads: Fixed an issue with a worker being incorrectly assigned as a salesrep.
  • Leads: Hidden nested accessories now stay hidden on contracts.
  • Leads: Rental quotes now include rental charges correctly.
  • Leads: Fixed inventory availability so items aren't blocked by non-overlapping rentals.
  • Leads: Leads now automatically move from Hold to Paid when a deposit payment is received.
  • Leads: Rental conflict popovers now show lead times in the correct location timezone.
  • Leads: Inventory conflicts now block bookings, preventing overbooking of unavailable items.
  • Leads: Sales tax reports now use the correct county for more accurate taxes.
  • Leads: Fixed false inventory conflicts so available items no longer show as overbooked.
  • Locations: Gift cards now stay tied to the correct location, preventing accidental use by another business.
  • Other / Misc: Square OAuth sign-ins are now more reliable, reducing state mismatch callback errors.
  • Other / Misc: Training now links directly to surveys for quicker access.
  • Payments for Events: Payment amounts now match Authorize.net for more accurate charge records.
  • Payments for Events: Square payment declines are now handled more clearly to avoid duplicate payment entries.
  • Phone / Texting: Fixed a browser bug that could block texting from inside IO.
  • Phone / Texting: Texting in Safari is smoother, with the message field no longer jumping around.
  • Phone / Texting: Released IO Phone numbers no longer match phone-number lookups after deletion.
  • Phone / Texting: IO Phone now lets you send and reply to SMS short codes like 55777.
  • Phone / Texting: Fixed an issue that prevented outbound calls from the IO Workers app.
  • Phone / Texting: Incoming text notifications now work even for numbers not yet saved as contacts.
  • Phone / Texting: Notifications now go to the correct worker when one person texts multiple IO numbers.
  • Phone / Texting: Outbound calls now connect more reliably, reducing silent call failures.
  • Settings / Account: Fixed permission issues and improved loading of the current release when manually creating release notes.
  • Settings / Account: Prevent duplicate location submissions from the subscription page add location dialog.
  • Subscription: Prevent accounts from being marked past due before auto-pay runs on expiration day.
  • Workers: Declined shifts now display clearly on the worker calendar so their status is easy to see.
  • Workers: Timesheet corrections now save correctly, preventing negative hours and duplicate entries.
  • Workers: Employees can now get directions in Workers Site when using the IO Workers App.
  • WP Plugin: Inventory photo galleries now show all synced photos from your item setup.
  • WP Plugin: Hidden IO cart/info leads no longer create active blank customer contacts.
  • WP Plugin: Customers can now select wet or dry options and add combo rentals to cart successfully.
  • WP Plugin: Canadian shoppers now see Provinces and Postal Code labels on cart and checkout forms.
  • WP Plugin: Fixed an error that could prevent lead updates and cart pricing from saving correctly.
  • WP Plugin: Fixed a cart issue where invalid browser-stored date/time values could prevent the date/time picker from loading and block checkout. Added validation and recovery for malformed local storage data.
  • WP Plugin: Prevents invalid negative durations from being sent, improving scheduling reliability.
  • WP Plugin: Added validation for event start and end times to prevent negative durations from being sent in availability requests.
  • WP Plugin: Fixed an issue where plugin v2 wasn’t properly getting the total review count for a user for the reviews widget display.
  • WP Plugin: Fixed an issue where plugin v2 would be up to date but would still list in WP that there was an update for it to the same version already installed.
  • WP Plugin: Fixed item page date selection so items add to cart and show pricing correctly.
  • WP Plugin: Improved lead rental stability by preventing large record spikes from causing intermittent failures.
  • WP Sync: Linked accessories now display cleaner names without the parent item appended.
  • WP Sync: Fixed generated pages appearing blank after keywords or cities were removed and re-added.
  • WP Sync: City Landing Page Text now displays correctly in the new plugin.

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