shared inventory

Ryan F. shared this question 2 years ago
Answered

I have shared inventory, and they have shared it with me, but neither of us can find the shared inventory. how can we find it in IO

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If you go to your inventory page there's a pre-built filter in the search bar called "My Shared Items"

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Yes I see those filters. But I still can't see the items that have been shared with me from another vendor

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You would have to add their items as "vendor items" and then you would pull it up that way

https://rental.software/support/knowledge-base/article/sharing-inventory-through-vendors

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does that pull the info from their item or do I need to recreate it completely like a new item?

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So the link above only seems to be if they haven't shared it with you. The item has already been shared and I don't won't to recreate it. It says I can search for it, but I don't see the item they shared with me and they can't see the item I shared with them

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If the vendor shared items with you...you should be able to go to the vendor and see what items they shared with you. I know this doesn't always work and then you have to individually create your own vendor items, unfortunately

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Ok, it is not working at all for two different companies that have shared items with me. I get the email and click on it and it takes me to the page to add a vendor. But it is not pulling that vendors info, so I have to enter it in manually. how does IO know that it is linked to a specific vendor in their system? I don't think it does because I am entering all the info. If I have to recreate their item in my system from scratch, how does IO know it is connected their item and avoid the issue of double booking?

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You would need to mark it out of inventory if you are sharing the item and it's promised that day

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