Our developer advised we would need an example of when you would expect the the sync to be triggered sooner and it wasn’t…example, a payment, status change etc. And then IO didn’t show in the log that the sync wasn’t done.
Our developer advised we would need an example of when you would expect the the sync to be triggered sooner and it wasn’t…example, a payment, status change etc. And then IO didn’t show in the log that the sync wasn’t done.
I took a few payments yesterday. One went through to IO at 12:29pm. I put the payments to other contracts in immediately after and they did not go through until 4:15pm.
I took a few payments yesterday. One went through to IO at 12:29pm. I put the payments to other contracts in immediately after and they did not go through until 4:15pm.
While it will try and sync every hour, if there is a sync happening already it will wait for that one to finish. We sync all users at the same time, so it’s possible that sometimes it will have to wait to finish a previous sync to start the next one.
Here is what our developers advised:
While it will try and sync every hour, if there is a sync happening already it will wait for that one to finish. We sync all users at the same time, so it’s possible that sometimes it will have to wait to finish a previous sync to start the next one.
So, it could be between 1 and 5 hours that my information will sync with my QB online. That is what is happening. Also, there is a contract and invoice that updates every time IO syncs with QB online without me making any changes. Is there a reason for this?
So, it could be between 1 and 5 hours that my information will sync with my QB online. That is what is happening. Also, there is a contract and invoice that updates every time IO syncs with QB online without me making any changes. Is there a reason for this?
The same question
IO imports record every hour. There is no way to make it sync faster to QBO.
IO imports record every hour. There is no way to make it sync faster to QBO.
If you look at my log, it is only syncing every 3-4 hours.
If you look at my log, it is only syncing every 3-4 hours.
I am having our developer take a look and will let you know what they advise.
Thank you
I am having our developer take a look and will let you know what they advise.
Thank you
Our developer advised we would need an example of when you would expect the the sync to be triggered sooner and it wasn’t…example, a payment, status change etc. And then IO didn’t show in the log that the sync wasn’t done.
Our developer advised we would need an example of when you would expect the the sync to be triggered sooner and it wasn’t…example, a payment, status change etc. And then IO didn’t show in the log that the sync wasn’t done.
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