flagged reason send

Cindy B. shared this question 20 days ago
Answered

What does SEND mean on the Dashboard report FLAGGED LEADS where the reason is SEND?

Comments (4)

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This means that it is flagged for a contract, and that you would need to send the contract manually.

Contract - This could indicate that auto-booking is turned off or there is a setting prohibiting auto-booking from going through (most oftentimes found in the Online Quoting settings or your customer isn't meeting the distance criteria). If a contract flag appears, you would have to manually send the contract to the customer. Keep in mind, to send the contract out, the lead must be in Contracted status. For more information about the lead statuses, please see here.

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That is the strange thing.   The contracts have already been sent and the customer has already signed the contract.  

So there is nothing to send again.  

Cindy

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Once sent you would need to remove the flag from the lead to update

9f0b38f38f200e8c3fa3e7ce0615dbe9

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Where and how do I remove a flag? I looked at the lead itself and don’t see any kind of a flag button.

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It's because they customer was not able to autobook.

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so no way to physically remove the flag if it is not current to the lead? I'm afraid if I hit the delete button in the picture it would delete the whole lead

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Go to the lead and click and save the X beside the flag info

23383280c6c55256ce88bdcfa4ddc7d0

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I'm in a Lead that had a flag of SEND. I don't see a line item above Central Illinois Inflatables that has anything to delete

cc7606e26daf9ceb50c90a6788f7271f

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What is the lead #?

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#72885027 is one of several in the dashboard flagged leads section

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19d292467d1cf61719b2e6d9d858b28b

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Removing this flag should remove the Send from the dashboard.

8a4e27b93556383b2c870f1e90ece9a6

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Thank you. I didn't realize that line was "the flag". I was looking for a line with an icon of an actual flag of some sort LOL!

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You are very welcome!

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