Package Qustions

oscar a. shared this question 2 days ago
Answered

Hi Guys,


Hopefully you guys are safe from the IAAPA trip. I have a couple questions.

ONE … on the quantity .. do I put how much it takes up or how many I have ??

For example: A package of 42 chairs, 4 tables and 1 20x20 tent ….

TWO … If I wanted to do a package of two inflatables like “A water slide and a combo” is there’s a way where customers can pick which options they want from my inventory ?? Call me if you need me to explain

THREE . . . How can I change “Damage Waiver” or “accidental fee” to “Rental Protection”

Comments (5)

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This should answer 1 and 2: https://youtu.be/o5S_CF4OO_Y


3. settings>Optional Fields. Find the Damage waiver and change the name.

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Good morning, yes Chad is correct. Please let us know if you need anything else.

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Awesome … thank you ! Another two questions …..


1.) How can I have the Damage Waiver Charge automatically checked …. With the option to giving them the option to opt out of it …….

2.) How can I change the TIP button , I feel like everyone doesn’t see it and it automatically charges that 10% and they all tell me “they didn’t notice” so can we please change it to 0%

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1) When creating the optional field, there is a setting for the "Default Value". Select "Checked" as the default value and this will have the checkbox automatically checked. The customer can then choose to uncheck it.


2) It looks like 10% was marked as the default tip option. I have this changed so now the tip will not be automatically added. You can change this under Settings-->Payment Preferences-->Tips

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Okay I got the video, If i picked a unit, but its worth more and its in the package but it will increase the package price by either $20 or $50 … is there a way to do that ??

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2

Not without the package counting against your inventory

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Is there a way for me to move the inventory around to my liking other than alphabetically???

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Settings>display order

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YOURE THE BEST! Thank you

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So I tried changing up the display order but it didn’t change any orders when I went into those categories? Does it take a long time to load up?

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Have you ran a sync on your website since you made the changes? If not I'd recommend doing so.

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No I have not, how can I do that or where can I do that.

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Go to Settings--Worpess--Choose your website and click the force sync button. We also have this troubleshooting article HERE.

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