Sales declined 100% since I switched

Judy M. shared this question 26 days ago
Answered

My sales declined 100% now since I switched to your software. Only bookings I get are my repeated customers which I manually add or people I send to my website from facebook. I literally have 0 traffic and bookings through my website now.

Comments (11)

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so no answer for 6 hours and everyone gone for the weekend?

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What's your site? I imagine when you switch sites there's a lot that basically starts your SEO over. Did you use a template or build one out?

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Ok. How much did you change the text? Have you connected it to Google search console? Submitted a sitemap? Worked on rankmath plugin?

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I'm general, when you change your website, you almost start over in an SEO standpoint. If you put in the work, you can regain it really fast. The tools that IO gives you will surpass what bcn and ers have. The tools are crowd sources by millions of people instead of the few thousand either of the other softwares use.

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Inflatable office submitted the website for me. I asked if there's anything else I need to do SEO etc. Was told NO. I specifically asked about SEO and was told not to worry about it because it doesn't really matter. Was told nobody really knows what Google go by.

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That sucks.


Use Chatgpt and have it analyze your site and give suggestions on what you can do to' improve your ranking. Be very specific and include in the prompt that you're using rankmath so it can give you instructions on how to do things.


You can't make Google increase your ranking but you can help it. If that makes sense. It's true no one knows what they use and with AI it makes it much harder.

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I would really appreciate if someone could help me with this. I dont understand anything you're saying and why I wasn't advice about this a months ago upon switch?

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I'm confident IO will reach out on Monday. Based on the time of your original post, I'd say they were closing or already closed. Which is why they haven't yet.

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Thank you.

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Hi Judy,


It sounds like you’re experiencing a significant drop in traffic and conversions since switching over, which we definitely want to get to the bottom of quickly. There could be a few factors at play, such as search visibility/SEO, your conversion funnel setup, or site functionality impacting how customers can book. I’d recommend reviewing your site’s conversion opportunities and tracking to see where visitors might be falling off — here’s a helpful resource on improving conversions: https://rental.software/support/knowledge-base/article/one-website-priority-that-will-trump-seo-guaranteed.

You might also want to confirm your website conversion tracking is active so you can measure exactly what’s happening: https://rental.software/support/knowledge-base/article/website-conversion-tracking. In the meantime, we’ll take a closer look on our end to make sure nothing in the booking flow or site setup is preventing potential customers from finding you and booking. We’ll work with you to identify the cause and get your traffic and sales moving in the right direction again.

website seo guide https://rental.software/support/knowledge-base/article/website-a-search-engine-optimization-seo-resource


In general the default setup of our wordpress sites are well optimized, but it's really important to monitor where your traffic is coming from and what your rank is in google so that if something changes you can see what happened.

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I'm trying to figure out where we went from there is nothing you need to do to you need to do of this this above. For 6 weeks my website wasn't even submitted to Google .. still isn't by the way, none of my page are being indexed, my sitemaps were not submitted etc. NOTHING WAS DONE after I specifically asked if there is anything I need to do after you submitted my website. Not just that, I was told not to worry about SEO which was my number one concern. So I'm losing all my revenue for 6 weeks, website still not indexed sitemaps are not working nobody can find me because you literally deleted my website of Google and now your resolution is to send me all these articles what I NEED TO DO?

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Judy,

Your website IS being indexed by google and sitemaps were created and submitted automatically.

However, we aren't responsible for your website marketing nor SEO. We do offer a paid SEO package, however you did not purchase that so we haven't spent time on your site for this other than what is done automatically.


When I search for your website or for 'bounce house rental near Clayton, nc' I do see your site show up.


Again you can do SEO/marketing work yourself, or hire a company like eventhawk or marketing ninja to do your marketing for you. We only provide the tools for software and website management but don't do marketing work for our clients other than our paid SEO package.


I do want your business to succeed and it seems like you aren't happy with us. You are welcome to switch to a competitor of ours such as ERS or BCN and you might have a better experience.


Thanks,

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First of all, it's being indexed thanks to me after I found our that you didn't do anything. So my website was sitting flat for six weeks not being detected by anyone. There is still a sitemap in post that's not working that you put in. There's also 209 pages not being indexed due to http 404 error. Second of all before I signed up with your company I specifically asked if someone will help me with SEO. I was told sure, we have entire team here.


Explanation to both?

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It sounds like you've gotten it figured out so I don't think I can help you further.

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Did you read the part about 209 pages not being indexed due to error and sitemap under sitemap post put in by you not working? It leads to page not found.

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