Newsletter missing from email center after sending complete?

Talon H. shared this question 33 hours ago
Need Answer

I just sent my first newsletter. The whole thing has certainly been a learning experience, but I was very much looking forward to seeing the stats now that it's been a few days.

I returned to the email center to look for them and my newsletter is gone? Do they automatically delete after being sent or something?

I looked for a way to filter for "deleted" emails or something, but that didn't come up.

Comments (4)

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They don't delete and usually most recently saves is at the top. You may look for an inactive preset.

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Yes, I did look under inactive, as well as "newsletter", but nothing brings it up. I haven't accessed the Email Center since sending it, so I'm not sure how it could be gone/deleted.

I'm assuming there's no way to recover a deleted newsletter? I'm suspicious of it even having finished sending now...I asked readers a question but didn't get any responses (other than just a handful of undeliverable alerts).

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We have a developer taking a look at this to see if there is a way to recover the missing newsletter.

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Developer is asking what the name of the email was?

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I don't recall the exact name, but it included the word Gellyball

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Per our developer:

Was it Cosmic Gellyball Annoucement. This email was deleted on the 4th by uname: talon256. One did get out before it got deleted though under lead id: 51854377 If it is we do not have any backups of that email unfortunately.

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Actually, that one was deleted intentionally.

I found the "sent messages" for the one that did go out to the full list. The subject line was "Blast Off with Exciting New GellyBall Parties!"

Thanks for your help!

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