Customer Payment Issues
Awaiting Reply
Customers this week have not been able to pay on their own.
Receiving error message of " merchant id not valid"?
Customers this week have not been able to pay on their own.
Receiving error message of " merchant id not valid"?
The same question
Did you recently change anything in Settings->Merchant Services? Have you been able to charge any cards on the back end? I don't see any activity recently, but have you attempted this? Have your reached out to you processor to see if there an issue with your account?
Did you recently change anything in Settings->Merchant Services? Have you been able to charge any cards on the back end? I don't see any activity recently, but have you attempted this? Have your reached out to you processor to see if there an issue with your account?
No recent changes. I was still taking payments on the back end.
But when I was notified about it my merchant icon was off and I had to turn it on to activate in inflatable office.
I also went ahead and changed the key for it. Afterward tested and it works for me.
I Will wait to see if anyone else has issues going forward now.
No recent changes. I was still taking payments on the back end.
But when I was notified about it my merchant icon was off and I had to turn it on to activate in inflatable office.
I also went ahead and changed the key for it. Afterward tested and it works for me.
I Will wait to see if anyone else has issues going forward now.
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