IO Workers - all customers unsubscribed from text communications

Talon H. shared this problem 25 days ago
Solved

Any time I try to text anyone via the IO Workers app it gives me the alert that they've unsubscribed. It's 100% for everyone I've tried to text, and none of them are actually unsubscribed, and the texts work just fine on the computer, and on the mobile site, just not on the app.

This just started with the most recent IO update.

Using iOS and the app is updated to the most recent release.

Comments (7)

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I had this issue today.

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Are you still having this issue? Could you provide us with an example of the error you are seeing?

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Yes, still happening. Just tested again.6ab65920510570afa5dd472149491d63

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Happens for me too.

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We have developers looking into this and will advise when we have an update.

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Developers advised this should be fixed. Can you please re-test and let us know.

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Seems to be working normally again, thanks!

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Thanks for the update!

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