Status not changing correctly
Known
39349273 shows as needs paid and hasn't officially reserved the items. This is the second time we have seen this happen recently. The lead has paid the deposit sometime should say confirmed
Hi Bryon,
After taking a look at your statuses it seems like they may have been set up incorrectly. I think you would best benefit from a support meeting so we can understand what you are wanting and we can show you how to properly build statuses that flow. You can click here to schedule a meeting with support. If you do not want a meeting with support please let me know how each status should work and I can assist you in setting these up.
Hi Bryon,
After taking a look at your statuses it seems like they may have been set up incorrectly. I think you would best benefit from a support meeting so we can understand what you are wanting and we can show you how to properly build statuses that flow. You can click here to schedule a meeting with support. If you do not want a meeting with support please let me know how each status should work and I can assist you in setting these up.
They have been setup the same way for over a year now and worked fine...not sure what would all of a sudden change
They have been setup the same way for over a year now and worked fine...not sure what would all of a sudden change
It looks like they may not be flowing due to their set up. Would you like to meet or would you like to explain to me how they should work so I can figure out exactly how they should be set up?
It looks like they may not be flowing due to their set up. Would you like to meet or would you like to explain to me how they should work so I can figure out exactly how they should be set up?
The "confirmed" status is for leads that have paid a deposit and signed a contract they need to reserve the equipment and go to the route planner....
The "confirmed" status is for leads that have paid a deposit and signed a contract they need to reserve the equipment and go to the route planner....
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