"CRM email integration not updating" error message
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This error message has appeared at the top of my iO screen and i'm not sure what it means or how to fix it: "CRM email integration not updating (company IMAP) Email Preferences." Please help. Thank you.
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That is a new alert, you need to turn off imap for the worker or admin account that isn't working or fix it. Once either fixed or IMAP removed the alert will go away.
That is a new alert, you need to turn off imap for the worker or admin account that isn't working or fix it. Once either fixed or IMAP removed the alert will go away.
I am having the same problem.
I am having the same problem.
That is a new alert, you need to turn off imap for the worker or admin account that isn't working or fix it. Once either fixed or IMAP removed the alert will go away.
That is a new alert, you need to turn off imap for the worker or admin account that isn't working or fix it. Once either fixed or IMAP removed the alert will go away.
We want IMAP turned on though, and we do pay for the CRM Module. When you reference that an admin account "isn't working" or that we need to "fix it" I have no clue what you mean. What isn't working? We haven't changed or touched anything and all of sudden this message appears. Please help. Thank you.
We want IMAP turned on though, and we do pay for the CRM Module. When you reference that an admin account "isn't working" or that we need to "fix it" I have no clue what you mean. What isn't working? We haven't changed or touched anything and all of sudden this message appears. Please help. Thank you.
In the Setting-->Email Preferences for company email or the Email Settings within each worker profile. All the email IMAP settings will need checked and updated if you are getting an error. This is a new alert. ...so even if nothing has changed on your end it is now popping up about the imap settings. Every worker w/ email settings on will need to check their settings. Once this is done the alert will remove withe a refresh.
In the Setting-->Email Preferences for company email or the Email Settings within each worker profile. All the email IMAP settings will need checked and updated if you are getting an error. This is a new alert. ...so even if nothing has changed on your end it is now popping up about the imap settings. Every worker w/ email settings on will need to check their settings. Once this is done the alert will remove withe a refresh.
I have not changed anything on our end either. There should be nothing for me to "fix".
I have not changed anything on our end either. There should be nothing for me to "fix".
This is a new alert. ...so even if nothing has changed on your end it is now popping up about the imap settings. Every worker w/ email settings on will need to check their settings. Once this is done the alert will remove withe a refresh.
This is a new alert. ...so even if nothing has changed on your end it is now popping up about the imap settings. Every worker w/ email settings on will need to check their settings. Once this is done the alert will remove withe a refresh.
this is still an issue. the notification wont go away. Can we please schedule a call where we can review what needs to be done? I dont understand.
this is still an issue. the notification wont go away. Can we please schedule a call where we can review what needs to be done? I dont understand.
Since you are using a gmail email and have the IMAP setting set to yes under the email preferences, you will need to follow the IMAP directions here to correct the IMAP error. Here is a link to meet with support if needed.
Since you are using a gmail email and have the IMAP setting set to yes under the email preferences, you will need to follow the IMAP directions here to correct the IMAP error. Here is a link to meet with support if needed.
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