Items in Bounce House Category Not Reflecting Correct Order

Marcus C. shared this problem 6 days ago
Awaiting Reply

We have forced synced our changes several times and our Bounce House Category is not reflecting the correct order of bounce houses on the website. Please help

Comments (4)

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First, Clear cache in wordpress. Usually you'll see autoptimize circle in the top bar of Wordpress dashboard to clear cache.


If that doesn't work. How are you changing the display order?

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To update the display order for items within a category, go to Settings-->Display Order-->WordPress (with your URL). Please take a look at this article for more information.

Once you have saved your changes and performed a force sync, it is a good idea as Chad suggested to clear your website cache by going to your Website->Admin Login. There will be an option to purge cache at the very top of the dashboard.

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All of that has already been done. The ordering chosen in that option is not reflective on the website.

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Just to verify, this is for the Wet/Dry Combo Rentals (In Slide Outs)?

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Marcus,


From what I can tell it seems like it was a caching issue. I included some screen shots and everything appears to be working as intended. Let us know if you need more help!


Best,

Dan

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Would you be able to take a look again? We were able to have the categories on your page update to reflect the display order you have created in your settings.

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No. The initial comment was for the bounce house category , however , I’m seeing that the water slide category is not in the correct order on the website in comparison to the display order.

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Thank you. I am having our web team take a look. We will let you know any updates.

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