Different lead status for each location

Ryan F. shared this question ago

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I went to change the lead status "event hawk" for our elf pros location because we do not use that service over there. I am signed into elfpros account with elfpros location and it is editingthe status for all locations?

There are to many things not working right on separate locations. Can we please separate these accounts ASAP.

thanks

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Susan M. ● 2 years ago

Statuses cannot be changed for only one location...it would affect all of them.

Normally your sales rep would help separating but it looks like Lee is out of town....I can submit this request. So just remove Elf Pros and it's inventory to it's own account? Let me ask what more info Joel will need to do this

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Ryan F. ● 2 years ago

Yes, totally separate them both ASAP. This is a major problem on so many levels with constant mixture of info between locations. Please reply with a timeline as we cannot function like this.

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Susan M. ● 2 years ago

Can you create a new account for Elf Pros so Joel can move over?

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Ryan F. ● 2 years ago

Yes give me one moment

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Ryan F. ● 2 years ago

Before we added this location I already had another account open messing around with it. We can use that account elf pros VA

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Susan M. ● 2 years ago

Oh, I just messaged you...ok. I will let Joel know. I will keep you posted on anything else he needs

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Ryan F. ● 2 years ago

Will that work or do you want me to create a brand new one? Also, will everything carry over? (inventory, templates, website, etc? We have a significant amount of time in those areas and want to make sure it can carry over. thanks

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Ryan F. ● 2 years ago

ok thanks!

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Ryan F. ● 2 years ago

do we have an update on the status of moving elfpros to a separate account?

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