How often does IO sync with QBO?
Answered
Hello IO team,
I'm an accountant, helping my client fix his QBO versus IO (there are duplicates, missing refunds, missing cancellations).
I've made a change to a lead order about 3 hours ago. (had to change the balance due to 0.00 because the event was cancelled and we want correct sales figures). Lead #11106079.
The change is not showing in QBO.
So I'm wondering how often does IO syncs with QBO?
Thank you,
Nadine
Onyxia Accounting | Onyxia.ca
The same question
you would have to move it to a non-cancelled status, make the change and save, then after it syncs, move it back. Here is an article on quickbooks.
https://rental.software/support/knowledge-base/article/quickbooks-online-integration_1
you would have to move it to a non-cancelled status, make the change and save, then after it syncs, move it back. Here is an article on quickbooks.
https://rental.software/support/knowledge-base/article/quickbooks-online-integration_1
Jen,
I did this 2 days ago, changed the status to "confirmed", and saved.
The changes didn't sync to QBO.
The syncs are supposed to happen every 5 hours or so, as per the knowledge base info.
What status do I have to use so that the changes syncs to QBO???? Please help out.
Jen,
I did this 2 days ago, changed the status to "confirmed", and saved.
The changes didn't sync to QBO.
The syncs are supposed to happen every 5 hours or so, as per the knowledge base info.
What status do I have to use so that the changes syncs to QBO???? Please help out.
Good morning, .the lead itself doesn't zero out it just doesn't show any longer in the numbers.
Good morning, .the lead itself doesn't zero out it just doesn't show any longer in the numbers.
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