Serial number showing on lead

Casey Z. shared this question 2 years ago
Answered

Do people want the item serial number showing up on leads, or is this a mistake? If it is intentional, can I get it removed on my account? It just adds unnecessary clutter.

Comments (4)

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Do you want me to remove the Serial# for you? Please see screenshot.

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No, I want to add serial numbers to all of my items, I just don't want them to show up on the lead. That seems completely unnecessary.

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The serial number is just for you to see..the customer won't see it

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Yeah, I know. It's just additional clutter that I don't need.

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You cannot remove it from the lead unless you are going to remove it from the inventory item itself

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Okay, I'll create an optional field for serial numbers. This one might actually be useful for notes or info that I want my sales staff to see. It's not for serial numbers though.

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