Automatic Emails - prebuilt in IO
Answered
Good Afternoon, I had some automatic emails inactive for a while, and just activated them today.
It doesn't appear they are working yet - do they take time to have approval by IO support like automation does? Just wanted to check in case they just aren't approved yet - or if they're not working.
Thank you!
The same question
Do you have an example of an email that you turned on today?
Do you have an example of an email that you turned on today?
Yes! Just a couple I turned on in the last hour
Customer - Recent Quote(customer created)
Customer - Contract Received!
Customer - Payment Received!
So I was testing it myself and not receiving those emails, as well as I had two customers actually book and they did not receive those emails through the steps of booking.
Yes! Just a couple I turned on in the last hour
Customer - Recent Quote(customer created)
Customer - Contract Received!
Customer - Payment Received!
So I was testing it myself and not receiving those emails, as well as I had two customers actually book and they did not receive those emails through the steps of booking.
The Recent Quote (customer created) email has a 0 for the timing...you have to at least have .01 entered for it to go out
I do show the Contract Received email went out if you take a look at the lead's log
Payment Received email is going out...take a look at lead 17792057 log
The Recent Quote (customer created) email has a 0 for the timing...you have to at least have .01 entered for it to go out
I do show the Contract Received email went out if you take a look at the lead's log
Payment Received email is going out...take a look at lead 17792057 log
That makes sense! I guess I thought 0 was instant! haha
Thank you!
That makes sense! I guess I thought 0 was instant! haha
Thank you!
If you set it .01 it will go out the quickest!
If you set it .01 it will go out the quickest!
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