Automatic Emails - prebuilt in IO
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Good Afternoon, I had some automatic emails inactive for a while, and just activated them today.
It doesn't appear they are working yet - do they take time to have approval by IO support like automation does? Just wanted to check in case they just aren't approved yet - or if they're not working.
Thank you!
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Do you have an example of an email that you turned on today?
Do you have an example of an email that you turned on today?
Yes! Just a couple I turned on in the last hour
Customer - Recent Quote(customer created)
Customer - Contract Received!
Customer - Payment Received!
So I was testing it myself and not receiving those emails, as well as I had two customers actually book and they did not receive those emails through the steps of booking.
Yes! Just a couple I turned on in the last hour
Customer - Recent Quote(customer created)
Customer - Contract Received!
Customer - Payment Received!
So I was testing it myself and not receiving those emails, as well as I had two customers actually book and they did not receive those emails through the steps of booking.
The Recent Quote (customer created) email has a 0 for the timing...you have to at least have .01 entered for it to go out
I do show the Contract Received email went out if you take a look at the lead's log
Payment Received email is going out...take a look at lead 17792057 log
The Recent Quote (customer created) email has a 0 for the timing...you have to at least have .01 entered for it to go out
I do show the Contract Received email went out if you take a look at the lead's log
Payment Received email is going out...take a look at lead 17792057 log
That makes sense! I guess I thought 0 was instant! haha
Thank you!
That makes sense! I guess I thought 0 was instant! haha
Thank you!
If you set it .01 it will go out the quickest!
If you set it .01 it will go out the quickest!
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