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Booked units not showing up as booked

Yanick R. shared this problem ago

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Hello!

We have had a problem with our bookings fro about 2 months, so to explain we have one unit that is 115' long and is made up in 3 parts. #81 #82 #83 go together to make up #85. But the problem is when someone books #85, the website does not mark #82 or #83 as booked so they can still be booked although they are not available

The same problem

Comments (1)

Susan M. ● 17 months ago

Sorry trying to find the rental..what is the full name of it?

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Yanick R. ● 17 months ago

#85 - 110' Tropical Adrenaline OC, should become unavailable If #82 Jungle Trek Double slider OC , #83 70' Jungle Trek OC and #81 40' Tropical Rush Fun size, currently when #85is booked #81 becomes unavailable but #82 and #83 do not

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Susan M. ● 17 months ago

Do you have 2 of the 40' Tropical Rush Fun Size? And does it take both of them to creat the 110 Tropical Adrenaline?

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Yanick R. ● 17 months ago

yes exactly! #81 and #82 make #83 and #82 with two #81's make #85

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Susan M. ● 17 months ago

Got it. It looks like the build quantities just needed added to the #82 and #83 as well...should be good now

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Yanick R. ● 16 months ago

Hello :) can we also add #83 70" Jungle track OC to become unavailable when someone books #82 Jungle track double slider?

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Jen H. ● 16 months ago

Hello (see screenshot) are these 2 parent/child?

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Yanick R. ● 16 months ago

yes! #82 Jungle Trek Double Slider OC is half of #83 70" Jungle Trek OC

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Jen H. ● 16 months ago

You will just need to go to the parent which is #85 and remove the build quantity and save (see screenshot) this will make every piece unavailable when one of the units are rented.

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Yanick R. ● 16 months ago

okay gotcha thanks Jen!

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Jen H. ● 16 months ago

Of course, have a great day!

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