employee authorized to take payment not able to

isabelle A. shared this question 15 months ago
Answered

I gave Access to Dylane Vachon to take payement but she is not able to write the amount int the box to process.


Also, this employee has a warning saying she is not authorized to initiate outbound calls or texts but we do not have IO phone so why does she have this message ?

Comments (5)

photo
1

Do you have lead example she was trying to take make on? SO far when logged in as her I'm not having issues in the payment section of lead.

photo
1

Lead #16607659

I had to take the payment myself as she was not able to

photo
1

Just tried again and she can now. Maybe she had to log out and in again..

Thank you

And what about the message: saying she is not authorized to initiate outbound calls or texts but we do not have IO phone so why does she have this message ?

photo
1

I'm looking into the message for you and will let you know when I have more info on that.

photo
1

Developers made a change on our end to prevent this message from displaying when not applicable. Worker should no longer see this message.

Leave a Comment
 
Attach a file