employee authorized to take payment not able to

isabelle A. shared this question 20 months ago
Answered

I gave Access to Dylane Vachon to take payement but she is not able to write the amount int the box to process.


Also, this employee has a warning saying she is not authorized to initiate outbound calls or texts but we do not have IO phone so why does she have this message ?

Comments (5)

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Do you have lead example she was trying to take make on? SO far when logged in as her I'm not having issues in the payment section of lead.

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Lead #16607659

I had to take the payment myself as she was not able to

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Just tried again and she can now. Maybe she had to log out and in again..

Thank you

And what about the message: saying she is not authorized to initiate outbound calls or texts but we do not have IO phone so why does she have this message ?

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I'm looking into the message for you and will let you know when I have more info on that.

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Developers made a change on our end to prevent this message from displaying when not applicable. Worker should no longer see this message.

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