Urgent: Why is delivery type suddenly required?

Casey Z. shared this problem ago

Solved

I have not required customers to select a delivery type on my quote form. In fact, it's not even an option. This morning, customers cannot submit quote requests because delivery type is required.

The only thing I've done that may have caused this, is I added a new delivery type yesterday - "Casino Fundraiser"

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Comments (3)

Gabrielle P. ● 19 months ago

Doesn't look like you have a default delivery set. You'll need to set an default in order for this to be properly hidden.

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Casey Z. ● 19 months ago

I checked that earlier. TBD is set as the default. Everything comes in as TBD, then we select the appropriate delivery type and send a quote.

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Casey Z. ● 19 months ago

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Gabrielle P. ● 19 months ago

I have developers looking into this further

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Gabrielle P. ● 19 months ago

This has been fixed

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Casey Z. ● 19 months ago

Thank you! Do you know what the problem was? Was it something I did?

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Susan M. ● 19 months ago

Not sure, I had to go in and fix the coding and have it choose TBD even though the delivery was hidden. It looks like there were some changes recently on the quote page...not sure if that messed something up in the background.

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Casey Z. ● 19 months ago

Thanks, Susan. I did make a change a few days ago to the Guest Count field, which is right next to the hidden Delivery Type field. That's probably where I messed it up.

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Susan M. ● 19 months ago

I did a test quote and it went through but let me know if you have any other issues w/ it

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