IO phone voicemail not working.

Bryce R. shared this problem 11 months ago
Solved

IO phone voicemail not working. I get an error that says “ Failure processing PlayAudio (error) after 1 second” or 32 seconds whatever the case.

Comments (2)

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I'm having a developer take a look at this and will advise once reviewed.

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Developers advised it seems there was an issue with the recording audio file. They’ve converted it to an MP3 and replaced it on your VM Box.

Can we run some test calls to ensure it’s now working? Also noticed both Ring Schedules have a delay of 15 seconds but I’m not really sure why; don’t have extensions or anything, so it’s seemingly just waiting 15 seconds before dialing anyone.

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Yes I was playing with settings trying to see if I could sort out why it wasn't working. I will change it back.

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I'm going to perform a test call to see if I get connected to VM

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I was connected to VM and it sounded fine on my end!

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ok thank you!

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You're welcome!

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