Error charging credit cards in backend system
Awaiting Reply
We keep getting these error messages when trying to charge our customers' credit cards over the phone. I can send their quote and they have no trouble paying on their end, but when this has happened in the past, it seems to resolve itself in a couple of hours. Lately this has happened three times in the past week.
Files:
Screenshot 2026...
The same problem 
Try disabling square and then adding it back, and if you are wanting to save the card info make sure you check the little box that says require save card. Make sure you check both locations.
Try disabling square and then adding it back, and if you are wanting to save the card info make sure you check the little box that says require save card. Make sure you check both locations.
If disabling and renabling does not work please let us know.
If disabling and renabling does not work please let us know.
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