Miles - variable
Answered
I am looking for something so that I can either sort or pull the variable, based on mileage from the event to the warehouse.
I am looking for something so that I can either sort or pull the variable, based on mileage from the event to the warehouse.
The same question
There is a new column that can be used for filters and reports “Lead Distance”
There is a new column that can be used for filters and reports “Lead Distance”
I let developers know, will advise when reviewed.
I let developers know, will advise when reviewed.
You can get an approximation by performing math on the travel time value.
You can get an approximation by performing math on the travel time value.
If I don't have it add the travel time to the lead does it still know the variable?
I don't use it because I want my techs to make their own educated decisions on when to leave. If the travel time is wrong because of traffic they had a tendency to say "well I followed my sheet"
If I don't have it add the travel time to the lead does it still know the variable?
I don't use it because I want my techs to make their own educated decisions on when to leave. If the travel time is wrong because of traffic they had a tendency to say "well I followed my sheet"
There is a new column that can be used for filters and reports “Lead Distance”
There is a new column that can be used for filters and reports “Lead Distance”
The vast majority of our events do not show the charge though.
Can we troubleshoot why this is happening?
The vast majority of our events do not show the charge though.
Can we troubleshoot why this is happening?
I have developers looking into this further.
I have developers looking into this further.
At this time, we only collect the distance amount from routing calls. If your users are not using the routing, that data is not available.
At this time, we only collect the distance amount from routing calls. If your users are not using the routing, that data is not available.
Nicki, Tim said that you are more than welcome to email him with anything that you have, but in response to this specific issue, is that we only keep that data when routing is performed and if the users are not using this then that data is not available.
Nicki, Tim said that you are more than welcome to email him with anything that you have, but in response to this specific issue, is that we only keep that data when routing is performed and if the users are not using this then that data is not available.
The mapping companies we get the distance data from prohibit us from storing it. We do in the case of routing for a temporary time since we are working with it to build the route. We made that data available if it is stored when the report is run. However, the only way to really do this would be to store the data indefinitely which goes against our contract with the mapping companies or to query them each time you want the distance data which becomes expensive, so it's not likely to happen. We try to check distance as little as possible to reduce cost to us.
The mapping companies we get the distance data from prohibit us from storing it. We do in the case of routing for a temporary time since we are working with it to build the route. We made that data available if it is stored when the report is run. However, the only way to really do this would be to store the data indefinitely which goes against our contract with the mapping companies or to query them each time you want the distance data which becomes expensive, so it's not likely to happen. We try to check distance as little as possible to reduce cost to us.
Replies have been locked on this page!