Contact for more information Question

Januarie F. shared this question 20 days ago
Answered

Where are my messages going when people ask for more information on my website? Also, when a customer signs a contract and sends it back, where is it going??

Comments (3)

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Are you referring to the Contact Us forms on the website?

When the contract is signed, you will receive an email alert to advise it has been signed. The signed contract can be viewed by opening the lead and going to the documents section. There will be a link to view the signed contract.

af289bc26cc7e7c9b62dc4668e5a761e

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It was a 2 part question. Our customer sent the signed contract back but it never showed up.  And ive done a test message on the "contact subsection of the website and it dont show up anywhere

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mine show up in the Document section of the Lead like pictured above. Can you do a screen shot of the Document section of the Lead where you say it didn't show up and post here?

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The contact us should create a lead with limited info and usually have the question listed in the event notes. Signed contracts you will receive an email alert to advise it has been signed. The signed contract can be viewed by opening the lead and going to the documents section. There will be a link to view the signed contract.

af289bc26cc7e7c9b62dc4668e5a761e

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