payroll ~duplicates

David N. shared this question 20 days ago
Answered

See screenshot - my workers clock-in and clock-out as they should, for the shifts they've claimed, but the payroll report shows the shift they've claimed, AND their clock-ins and clock-outs...This wastes my time. I want my workers clock-ins and clock-outs that are during or near their claimed shift times to be the ONLY record on the payroll report.


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Comments (6)

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also, this is something I haven't seen - my worker is clocking in and out like usual, and her shift shows as "unknown" and says I owe her $0 for that time... How do I resolve this?


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I am having our developers take a look into this and I will reach back out as soon as I receive an update!

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I have this same issue. Last year, I finally gave up on having them choose shifts and just clocked in unassigned. I would LOVE to figure this out.

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Hi Kirk,

Per our developers:

The issues are related to the timeclock being used without selecting a shift (unassigned). and in the case of the $0 entry, they did not select a position.

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Ok thank you for the clarification.

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You are very welcome!

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