I am trying to post a payment for an account by selecting gift card. I am now getting a message saying that "it has to be a valid number" I have never had to enter any kind of a number before. Why has this changed? And how do I post payment as a gift card without having to have a number?
I am trying to post a payment for an account by selecting gift card. I am now getting a message saying that "it has to be a valid number" I have never had to enter any kind of a number before. Why has this changed? And how do I post payment as a gift card without having to have a number?
If you use the Gift Card payment option its going to want a valid IO gift card number. You could always create a different payment type by going to Settings-->Payment Types that isn't connected to the IO Gift Card option that won't require this valid # input
If you use the Gift Card payment option its going to want a valid IO gift card number. You could always create a different payment type by going to Settings-->Payment Types that isn't connected to the IO Gift Card option that won't require this valid # input
Currently, if you are using the presaved Gift Card option in IO you would need a valid Gift card #. You would need to create your own payment type (not the presaved Gift Card option) to not use a valid #.
Currently, if you are using the presaved Gift Card option in IO you would need a valid Gift card #. You would need to create your own payment type (not the presaved Gift Card option) to not use a valid #.
The same question
Hi Becky,
You can contact support directly by emailing support@inflatableoffice.com. How can we help you?
Hi Becky,
You can contact support directly by emailing support@inflatableoffice.com. How can we help you?
I am trying to post a payment for an account by selecting gift card. I am now getting a message saying that "it has to be a valid number" I have never had to enter any kind of a number before. Why has this changed? And how do I post payment as a gift card without having to have a number?
Becky Smith
Sales Account Manager
301-738-9500
Talk of the Town
https://tottevents.com/
4001 Littlestown Pike
Unit G
Westminster, MD 21158
I am trying to post a payment for an account by selecting gift card. I am now getting a message saying that "it has to be a valid number" I have never had to enter any kind of a number before. Why has this changed? And how do I post payment as a gift card without having to have a number?
Becky Smith
Sales Account Manager
301-738-9500
Talk of the Town
https://tottevents.com/
4001 Littlestown Pike
Unit G
Westminster, MD 21158
If you use the Gift Card payment option its going to want a valid IO gift card number. You could always create a different payment type by going to Settings-->Payment Types that isn't connected to the IO Gift Card option that won't require this valid # input
If you use the Gift Card payment option its going to want a valid IO gift card number. You could always create a different payment type by going to Settings-->Payment Types that isn't connected to the IO Gift Card option that won't require this valid # input
I have never had to have a gift card number to make a gift card payment.
Becky Smith
Sales Account Manager
301-738-9500
Talk of the Town
https://tottevents.com/
4001 Littlestown Pike
Unit G
Westminster, MD 21158
I have never had to have a gift card number to make a gift card payment.
Becky Smith
Sales Account Manager
301-738-9500
Talk of the Town
https://tottevents.com/
4001 Littlestown Pike
Unit G
Westminster, MD 21158
Currently, if you are using the presaved Gift Card option in IO you would need a valid Gift card #. You would need to create your own payment type (not the presaved Gift Card option) to not use a valid #.
Currently, if you are using the presaved Gift Card option in IO you would need a valid Gift card #. You would need to create your own payment type (not the presaved Gift Card option) to not use a valid #.
Ok. Walk me through how to do it. Attached is what I am seeing in IO under payment type. I see no place to put a number
Becky Smith
Sales Account Manager
301-738-9500
Talk of the Town
https://tottevents.com/
4001 Littlestown Pike
Unit G
Westminster, MD 21158
Ok. Walk me through how to do it. Attached is what I am seeing in IO under payment type. I see no place to put a number
Becky Smith
Sales Account Manager
301-738-9500
Talk of the Town
https://tottevents.com/
4001 Littlestown Pike
Unit G
Westminster, MD 21158
Create a new one that doesn't just say Gift Card so there's a difference between the two?
Create a new one that doesn't just say Gift Card so there's a difference between the two?
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