Check payment didn't sync to QBO

Charity B. shared this question 3 hours ago
Pending

Lead #57629359 didn't sync to QBO. Log says invalid reference ID

Comments (3)

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Did you try opening the lead/invoice in QB and and compare line by line? Be sure there's no sort of mismatch between the two?

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The lead isn't in quickbooks & the payment doesn't have the QB link. I processed several payments before & after this one, & they all synced. It was just this one.

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Thanks, looking into this and will let you know!

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