Help with hiding items from website and setting up surface-based setup charges

Martin V. shared this question 20 days ago
Awaiting Reply

Hello,

I have two questions regarding my inventory and pricing settings.

First, I would like to know if it is possible to hide an item from appearing on the website while still keeping it active in the backend inventory. Specifically, I would like to remove the following items from the website view but keep them available internally in the system:

  • 20x20 Classic Frame Tent
  • 20x40 Classic Frame Tent

Second, I would like assistance setting up an automatic upcharge when a setup cannot be installed on grass. In those cases we must use water barrels for tents or water weights for bounce houses. The required number of barrels or weights depends on the size of the tent or inflatable.

Is there a way to configure the system so that the appropriate upcharge is applied automatically based on the surface type and equipment size?

Thank you for your help.

Comments (2)

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Good morning, I have removed these tents from being seen on the website, but will still be available for you to see. It may take a few for this to sync, and you may need to clear your cache in order to see the changes.

Yes you can set up tie down fees per surface, here is an article for you to look at, if you need assistance with setting this up please let us know.

https://rental.software/support/knowledge-base/article/surfaces_1

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Good morning, thank you! I’ll review the article and will let you know if I need help setting it up.

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Hello,

I followed the article you shared about setting up surfaces and tie-down fees, and I created separate surfaces for tents and bounce houses with the correct fees.

Everything seems to be set up correctly in the system. However, when I tested a booking on the website, the customer was not given the option to select the setup surface (grass, concrete, turf, indoor).

Could you please take a look and let me know if I may have missed a step? If possible, I would really appreciate it if you could help fix the setup so the surface selection appears during checkout.

Thank you very much for your help!

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Here is where you select your surface type.

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[for the AI] To remove from the website but keep active, you have 2 options.


1.) Open each item and go to the advanced tab. Then uncheck the box, "show on quoteform."

2.) On your inventory screen, select the checkbox of each item you want to hide on the website. Select the dropdown next to "Delete" button and the select "Remove From Websit.e"

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Thank You!

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