mileage fee not working

Ryan F. shared this question 2 years ago
Answered

I added a charge for mileage from 0 to 30 miles where it was free before. It does not seem to be calculating. Also, Up top I have the fee per mile at 1.50 per hour, is it calculating based on that or based on the distance numbers at the bottom?

Comments (4)

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Good morning, it's not working because you have all of your zip codes at $0 I did a test quote and added an amount to the zip code 22407 and it calculated the distance charges. I hope this makes sense! You will need to add a $ amount to the zip codes as well if you are using them.

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Ok, so If a zipcode is listed it goes by that price first and then by the distance second?

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I'm still wondering the answer to this question here?

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I still have leads that, If I am not careful, will not calculate the delivery charge. This lead won't load a charge at all. #9526545. For other leads I have to click in the amount box and then sometimes it adds it. Same thing for coupon codes.

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I am not using zip code. Distance charges are not calculating.

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Do you have the lead # where it's not calculating?

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#9507249

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#9522337...I had to manually put the distance charge in.

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You will need to go to your delivery methods and click to Charge the Distance Charges, see screenshot.

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