Changes to Automations

Tom S. shared this question 4 hours ago
Need Answer

We have several workers and other admins with Event Hawk that have access to make changes,

Friday, Feb 6 a customer

#57462503

requested a Winter100 discount and their cost for the event was totally eliminated. They called.

I attempted to duplicate their event contract from last year and change the dates to a current request for Feb 2026. The system would not allow me to create a new quote without adding the Winter100 discount which eliminated all customer cost.

I immediately assumed that the problem was in the automation. Sure enough, the automation had been changed from $ 100 to % 100.

Is there a way to research how and when that change occurred?

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