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Quote not updating after adding additional equipment

Jonathan S. shared this question ago

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I sent off a quote and the client wanted to add additional equipment. I added 3 pieces and saved the quote. When I open the quote page the original quote opens up without the added pieces?

System issues? Cookies issue?

The same question

Comments (1)

Jen H. ● 2 months ago

What is the lead ID # where this occurred.

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Jonathan S. ● 2 months ago

#52341577

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Jen H. ● 2 months ago

I have a developer taking a look at this, I also am not seeing the new items on the quote. I will let you know as soon as I an notified.

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Jen H. ● 2 months ago

Per developer this was a caching issue and they are now appearing.

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Jonathan S. ● 2 months ago

Thank you!

Is there anything on my end I need to do to prevent this from happening in the future?

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Jen H. ● 2 months ago

No this was a caching issue.

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Jonathan S. ● 9 days ago

Hey Jen. Same thing is happening again.

Lead #56474765

Original quote is not updating with added equipment.

Invoice is showing correct.

~Jonathan

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Jen H. ● 9 days ago

I have let the developer know. I will keep you updated.

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Jen H. ● 8 days ago

Per Developer:

Still the same thing. Specifically, on their Wordpress site clearing the GoDaddy Quick Links cache causes the updated list to be loaded. They will have to either disable it or find out a way to stop certain URLs from being cached.

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Jonathan S. ● 8 days ago

Gotcha. So once again there isn't anything I need to do on my end, correct?

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Jen H. ● 8 days ago

They said this:

Specifically, on your Wordpress site clearing the GoDaddy Quick Links cache causes the updated list to be loaded. You will have to either disable it or find out a way to stop certain URLs from being cached.

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Jonathan S. ● 8 days ago

OK, I submitted a support ticket request with GoDaddy. Any questions they ask me I will come back here and ask you to ask the developers. It appears You & I will be playing telephone between both sets of developers... I hope this doesn't become confusing.

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Jen H. ● 8 days ago

Ok sounds good, thank you!

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