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Support Topic Question Website Integration

WEBSITE PAGE ERROR

Angel R. shared this question ago

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Hello ,

I noticed my water slide page is not showing all of my water slide inventory and it's also showing an error code. I don't know if I changed/deleted something by mistake but I don't know how to fix it.

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Comments (3)

Christian G. ● 22 months ago

I fixed the issue on that page. The broken element was a widget IO generates for the page. This can happen if you try to edit that widget using elementor.

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Angel R. ● 22 months ago

Thank you so much! :)

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Angel R. ● 22 months ago

Looks like it went back to how it was again , its giving an error and not all water slide inventory was showing.

37e3c03495d6827abb3c3d6f23e4bbd6

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Christian G. ● 22 months ago

Sorry for the late response. It does look like an issue with the short code. We are investigating what is causing it.

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Christian G. ● 22 months ago

We fixed the issue with your water slides page.

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Angel R. ● 22 months ago

Looks like it went back to how it was again , its giving an error and not all water slide inventory was showing.

37e3c03495d6827abb3c3d6f23e4bbd6

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Greg H. ● 22 months ago

Have you tried to remove the water slide and re add it back to inventory?

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Angel R. ● 22 months ago

wouldnt that mess up my reports?

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Greg H. ● 22 months ago

how many orders is that attached to?

is this a new item you have added to inventory or something thats been around for a while?

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Greg H. ● 22 months ago

for a test try setting it to inactive status and resync your your site with wordpress and see if the error goes away.. you want see the slide but im curious if all the code mess goes away

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Angel R. ● 22 months ago

it has been around for awhile. It just gave me this error about 3 days ago , i think i messed it up by editing something on elementor but i dont know what i edited.

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Greg H. ● 22 months ago

idk why my last comment didnt post.

do you have a back up of your wordpress from like 5 or so days ago?

you could revert your wordpress back before the error unless you have made a bunch of changes you dont wnat to loose

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