Delivery distance

Bryan K. shared this problem 49 days ago
Known

I am having an issue setting the maximum delivery distance. I would like it to be set at 35 miles. Can you please help. Thanks

Comments (1)

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Do you have a distance charge for the 35 miles?

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No, I do not want anyone to be able to book anything over 35 miles. Thanks

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Ok we have it set so that no one can book over 35 miles.

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This is not working! I just had someone book and pay for an event that was 45 miles away. # 8524901

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Goo morning, I have done several test quotes and was not able to even get a quote I get an error message I just changed it restrict by total. Please let us know if this happens again.

  • The travel distance is beyond our normal delivery area. Please contact us at (833) 560-9768 for assistance.

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Now it is not working for orders less than 35 miles. 8567349 Booking Attempt but not allowed due to your settings.

  • Distance Settings Prohibit Booking: Go to Settings->Distance Charges->Restrict By.

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The way the "total" restriction was entered needed adjusted. You should be good now.

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