can't pick up customer call

Don F. shared this question 3 years ago
Answered

when I press any number on the keypad to pick up, there's just about ten seconds of silence and the call ends. It doesn't say "connected" like it normally does either.

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We are currently having some server issues that are intermittently affecting IO Phone. We are working to resolve them. It's likely you will have one call that will work as expected and then an issue a little later until we resolve the issues.

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