Payment Portal not working
Answered
I been having trouble with clients not being able to do payments in some cases.
For some the pay portal works when clicking on the red Xdeposit or balance but with some clients it is not working. I have not changed any settings. Can someone please look into this as I am unable to take remaining balance for some clients.
Picture is attached showing the pay portal not opening.
Files:
Screen Shot 202...
you can take the balance from the backend by going to the lead/payment section and clicking on this section and entering a card number if its not the same one on file, or using the box entering the amount and then recharge card button.
what is your processor? it might be a little different but i use Global which is built in and takes all the extra steps away when doing a recharge card
you can take the balance from the backend by going to the lead/payment section and clicking on this section and entering a card number if its not the same one on file, or using the box entering the amount and then recharge card button.
what is your processor? it might be a little different but i use Global which is built in and takes all the extra steps away when doing a recharge card
Good morning, for which location? But I do see that for some of your locations you are only accepting deposit payments only. If you go to your Settings-->Payment Preferences you will find that setting there and you will be able to change it, (see screenshot)
Good morning, for which location? But I do see that for some of your locations you are only accepting deposit payments only. If you go to your Settings-->Payment Preferences you will find that setting there and you will be able to change it, (see screenshot)
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