Text Templates

Chad B. shared this problem 36 days ago
In Progress

Why can't I pull up text templates when sending text from a lead? I used to be able to choose a template when in a lead.

Comments (3)

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Template options show on mobile but not on desktop

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We will have to add it in. I think to save space on mobile we removed it, thinking anyone texting on mobile would be sending manual texts instead of templates most likely.

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EDIT: nevermind. I see you have no template field in your screenshot above. ¯\_(ツ)_/¯


I had that issue, but found that if you type 3 characters in the template field it will populate a list from which to choose your message.

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