Office365 Email Intergration
We are having an issue with getting individual worker email accounts to send out when using custom server option in Email Settings. We use Office365 hosted email. I have entered the correct settings i.e. smtp server, port number, and the correct username and password and I get a "success" message when hitting the test send button but when trying to email a invoice for example we get an error that email could not be sent.
When we go to "Workers" and click on a worker it does show the account has authentication issues however its using the same account and settings that I used in the "Email Settings" company screen so that account does work.
I have reviewed the email setting video you posted but its not yielding any results. We have checked the backend of Office365 and all the appropriate settings are working. Can you help with this please? Thank you
The email you are setting up per worker must be for the same email they are using on their profile. Can you give me a worker that you have been testing with so I can check it? Preferably one that you believe has the correct info entered. Thanks!
The email you are setting up per worker must be for the same email they are using on their profile. Can you give me a worker that you have been testing with so I can check it? Preferably one that you believe has the correct info entered. Thanks!
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