Custom Email Information

Talon H. shared this question ago

Answered

I would like to know more about the custom email option.

My team is used to gmail and knows how to use all the tools. We also use plugins for Gmail, google docs, etc.

Can I have a custom email that's managed by google? Or what service will be used for reading, sending, etc?

https://rental.software/support/knowledge-base/article/email-add-a-custom-email-address

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Comments (2)

Christian G. ● 24 days ago

Yes, you can use Google's custom email service as well. You would need to use their resources for configuring it.

Whichever email hosting you use, you would then update it in email preferences here, so that it is used for sending quotes/contracts etc.

https://rental.software/account/#/settings/preferences/emailsettings

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Talon H. ● 22 days ago

What does the IO email hosting look like? Can it be used for non-IO emails as well as the IO emails?

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Christian G. ● 22 days ago

I'm not sure I understood your second question, but it would be a an email associated with your domain like this: info@cosmicbouncehouse.com. You can also connect it with various email apps, just as you would with any other email.

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Talon H. ● 14 days ago

I'm confused as to how I'll be reading/sending normal (ie. non-template) emails should I sign up for the IO custom email. Or am I misunderstanding how it works, and I'll need to pay both the IO fee and the Google fee to have an email? Or do I pick one or the other? Would love some clear documentation on how to set it up and what it will look like when finished before deciding to pull the trigger.

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Cameron K. ● 14 days ago

This email is created through Webmail so you would use the temporary Webmail login information we set up for you once you add this to your subscription to view you inbox. The only fee you would be paying is the $5/mo per mailbox in IO, which will add to your subscription price. If you wish to take this route, follow the steps in this article.

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Chad B. ● 22 days ago

We use Google workspace with our domain. It works amazing and we love it. If you have the CRM, you can have sales reps "check emails" in the to do preset on the organizations tab.

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