attachment - NOT FOUND

isabelle A. shared this question ago

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Hello

I sent an email to attach@inflatableoffice.com with a file

The file is now attached in the leads but when i click on it is says: The requested URL was not found on this server.

See leads

#12521239

file attached today

thank you

The same question

Comments (5)

Susan M. ● 2 years ago

That usually means there's something wrong with the file itself. Do you usually send it this way or apply directly on the lead?

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isabelle A. ● 2 years ago

I have used both method and it has been working. I like sending the email because it is faster

I just attached the file in question manually and it is working. The one sent by email is still not working

514d34d4a9c52201421b3371591d1c91

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Susan M. ● 2 years ago

Sending the email is the old way of doing it and doesn't always work. Attaching directly to lead is the new/better way of attaching...not sure how much longer email way will be around?

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isabelle A. ● 2 years ago

But isn't it the only way for an employee on site to send a picture ?

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Greg H. ● 2 years ago

you can do it by texting to the same address attach@inflatableoffice.com and attaching the lead id number you want the attachement to go to

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Susan M. ● 2 years ago

They can also do it directly on a lead from the new workers app...instead of sending through email

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isabelle A. ● 2 years ago

the NEW workers app ?

For now we are using the workers site web site.. When i tested the app a few weeks ago, it was not as good for us as the workers site.... But from what i know, i can't attached anything from the workers site, can i ?

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Susan M. ● 2 years ago

When you click on the lead you can directly attach just like on the software

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